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ALEXANDRIA, Va. (Dec. 17, 2015) – The National Credit Union Administration is warning consumers about a telephone scam in which consumers are contacted by a caller claiming to work for NCUA and asking for personal and financial information.
The caller tells the consumer her or his credit card or debit card has been frozen or blocked. The caller then asks for the consumer’s Social Security number, account number, date of birth and home address to supposedly verify the information.
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Please note: Pepco FCU will never contact you by phone or email to request personal or account information, such as credit card numbers, social security numbers, account numbers, etc.
Report all Visa Debit Card Fraud to CO-OP 1-888-241-2440
We have heard reports of people receiving text messages on their cell phones which claim to be from Pepco FCU but are actually an attempt to collect sensitive information. The National Association of Federal Credit Unions has issued an alert to credit unions. The fraudulent text messages contain an "alert" that an ATM card or some other service has been suspended, or that "unusual activity" has occurred, and urge the recipient to call the message sender. This use of text messaging to illegally collect sensitive information is called "smishing".
A key indicator that a message is fraudulent is if you receive a message from a bank or credit union where you do not have an account. Please delete these messages. If you are unsure if a message is fraudulent, please contact Pepco FCU and we will be glad to advise you accordingly.
To report Visa Classic or Visa Platinum cards lost or stolen or fraud please call:
To report all Visa Debit Cards lost or stolen please call: